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FAQ

Does Gift4Pakistan.com deliver gifts on Sundays and Special holidays?

We offer holiday delivery in Lahore, Islamabad, Rawalpindi, Multan, Sialkot, Faislabad and Sargodha on Sunday but not during Eid holidays.

What do I pay as standard shipping and handling charges?

There is no additional shipping or handling cost on standard orders at mygit.com.pk Our standard shipping and handling charges are included in the prices listed on the our website. There are some extra charges for handling and shipping on holidays, specific dates and Express deliveries as indicated under "Delivery Options and Times".

What is your liability in case of a missed or late delivery of order?

Every effort shall be made to deliver exactly the same product as ordered. However, at times it may not be possible and vary due to reasons beyond our control, such as non-availability in a certain region/city or the seasonal constraints. In case of such a forced substitution greatest care will be taken to ensure that the substitute product delivered shall be equal in quality and value to that ordered.

Gift4Pakistan.com shall in no way be liable, by way of compensation for any loss(es) suffered by the customer in consequences of missed , late or non delivery of gift, for any amount exceeding the value of order placed.

Gift4Pakistan.com reserves the right to cancel any order at any point for any reason. In a case where an order is cancelled and not delivered, your money will be returned to you. If a credit card has been charged, please allow a week or ten days for the money to reflect in your account.

How can I track the status of my order?

Online order tracking is available through this website.

You can e-mail with your order number to inquire about the status of your order. E-mails are generally replied to within 4-16 hours during business days as well as holidays. Sometimes messages left on weekends/holidays may take a little more time.

Can you deliver to villages?

Yes, we can deliver special orders to villages at extra cost. As these orders have to be delivered by hand on car, so there will be an extra cost involved in this special arrangement. Please send us an email at [email protected] or chat with our support person to find out the extra delivery charges and availability of delivery in that area.

Will the gift look exactly, showed in the picture?

Every city has there own arrangement and presentation, therefore the product may look slightly different then pictures.

How long does it take for a standard order to be delivered?

Every effort is made to ship your gifts within 24 hours after receiving the order. Delivery is however subjected to approval and confirmation of your credit card. Standard orders for perishables and other regular items are usually delivered within 2-4 days excluding holidays from the date of placement of order. Larger items such as electronics, automobiles etc may take from 7 to 10 days for delivery.

We do provide delivery on specific date and time. Although it will cost a little bit more than actual price. On demand delivery order should be placed 3 days in advance.

Which vendors are used for product selection?

Quality of our items is our major concern. We pick our gift items from the leading vendors with highest assurance of quality.

Flowers, Cakes and Mithai

Our flowers, cakes and mithai are guaranteed to be best of taste, highest quality and always fresh. Cakes are picked from reputable bakeries and Five Star Hotels such as Pearl Continental, Marriot, Sheraton (where applicable) and our mithai is always selected from renowned mithai vendors such as Sohni sweets, Qasr-e-Shireen, Dakka Sweets, Gourmet and Nirala sweets. Flowers are from our own preferred premium flower shops.

National & International Brand Names

Gifts with international brand names (in case of clothes, chocolates, perfumes, watches, and pens) are guaranteed to be original imported stuff. National brand name items are purchased from national distributors in Pakistan. Gifts such as leather products, toys, local-clothing etc are selected from suppliers of national repute.

Will my order be delivered if the contact number I have provided is wrong?

Any order with wrong information or information that cannot be verified will be subject to hold until further notice.

What could result in delayed delivery of my order?

We do our best to deliver your gifts on your specified dates or to expedite standard orders. The following reasons may prevent in meeting the specific dates:

  • Late Approval of the Credit Card
  • Late placement of order 
  • Invalid Address / Telephone No 
  • Strikes / Floods / Acts of nature 
  • Other causalities beyond control of Gift4Pakistan.com team

What are my options for days of delivery and shipment time?

Gift4Pakistan.com ships to 100+ cities in Pakistan. We use our own couriers or partner courier services for standard shipping within Pakistan. We have two options for you to choose from for delivery:

Standard: The delivery takes 2-4 days, excluding holidays. This option is FREE with one condition, that your buying should be equal or more than US$ 30.

Custom Delivery: Delivery on specific dates, holiday occasions and Sundays. All day specific orders shall be placed at least 72 hours (3 days) in advance. This option is for US$ 2 extra. For day specific orders, please select your preferred date using the delivery date field with in the product ordering page.

Can I change or cancel an order that I have just placed?

If it's already 12-24 hours since you placed your order, there is a good probability that your order has already been processed and shipped. However, we encourage you to e-mail us at [email protected]

Our customer service staff will advise you with the status of your order and next steps. We may either ask you to return the shipped order (non-perishable goods) after authorization from our management or provide you with any other options that better suit your needs. Please note that on occasions, we will not be able to give money back for already processed orders especially where perishable goods have already been ordered for your delivery.

Do you accept credit cards? What will appear on my credit card statement?

We are using payza payment services and they accept Visa, Master, Amex and Discover credit/debit cards.

Do you deliver FREE greeting card?

Yes ! We Deliver Free Greeting Card with some orders. You can check in product description.

Are the items gift wrapped?

Yes most of the items are gift wrapped, it is also mentioned in product description.